M.D. remodels community hall rentals to stop double-bookings and cancellations

The Municipal District of Lesser Slave River is overhauling the way residents rent out community halls to prevent awkward overlaps and stop last-minute cancellations.

During the July 29 Committee of the Whole meeting, administration presented an updated schedule of fees bylaw. A major focus of the discussion was placed on the rental rules for the community complexes in Flatbush, Widewater, and Smith.

In the past, the M.D. allowed different groups to rent different parts of a facility at the exact same time. For example, one group could rent a baseball diamond while another hosted a private event inside the main hall. Administration told the council this often led to clashes over parking, noise, and bathroom access.

The chief administrative officer (CAO) shared a funny but serious example of why the old system was failing the community.

“We actually had a complaint the other day where they had a family reunion and people for the ball diamonds just showed up inside,” the CAO said. “And they’re like, ‘Oh, do we know you? Are you like a long-lost cousin?’ And they were like, ‘Oh sorry, we thought this was just like a community barbecue or something.’”

To stop these uncomfortable mix-ups, the M.D. is moving to a unified rental system. Now, when a resident rents the Flatbush or Widewater complex, they get the entire facility to themselves. This includes the main hall, the kitchen, the playgrounds, and the ball diamonds, ensuring they are the only group on the property.

A flat weekday rate was proposed at $400, but a major point of debate surrounded booking fees and damage deposits.

Currently, the M.D. requires a $210 booking fee to secure a date. However, the administration noted that residents sometimes book a facility for a prime summer weekend a whole year in advance, only to cancel at the last minute because the weather forecast looks bad. The renters then expect the M.D. to simply move their deposit to the following year, which causes the municipality to lose out on weekend rental revenue.

Councillor Brad Pearson suggested a stricter cancellation policy to protect the municipality from lost revenue, noting that keeping a flat $210 deposit is not enough when someone cancels a full weekend. “It should be a 50 per cent minimum,” Pearson said.

To help protect the facilities, the damage deposit has also been rounded up to $500. This brought up another major topic of debate: the strict cleaning inspections required after a rental. Administration brought forward complaints from residents who felt the cleaning rules were far too harsh, discouraging people from booking the halls in the first place.

“Basically they said they have to be down on their hands and knees with toothbrushes, that’s the level of inspection,” the administration said.

He shared a story about a women-only meeting at the Smith complex where the renters lost part of their deposit because the men’s bathroom was deemed dirty during the post-rental inspection, even though no one from their group had set foot inside it.

However, Pearson defended the maintenance requirements, noting that residents often underestimate the massive size of the Flatbush complex and complain when things aren’t perfect. “It’s a huge job to clean those,” Pearson said.

At the end of the debate, the CAO reminded the council that the ultimate goal of these halls is to serve the public, not to generate profits for the M.D.

“These programs are clearly not made to make money for the municipality. They’re made to provide a service to the people,” the CAO said. “So full cost recovery on these are usually one of those items that is very hard to achieve.”

He added that nobody would rent the halls if the M.D. charged the true cost of cleaning, heating, and maintaining the massive buildings. The main goal is to get people to use the facilities while ensuring a consistent, fair set of rules for everyone.

Administration will take the feedback and bring a finalized rental policy back to a future regular council meeting for official approval.

Armaan Khanna 

Local Journalism Initiative Reporter

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